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Located on the beach, The Retreat Palm Dubai MGallery by Sofitel is the first wellness resort in the Middle East offering an immersive experience that inspires life-long memories. The resort is a peaceful sanctuary tucked away on the shores of the Eastern Crescent of Palm Jumeirah. The resort’s philosophy of wellness and personal transformation of body, mind and soul runs throughout the hotel. The resort has a mix of 255 spacious rooms and suites. With a variety of carefully selected elements designed to enhance serenity and comfort, such as natural wood and stone finishes, rooms and suites boast stunning panoramic views across the azure waters of the Arabian Gulf to the Burj Al Arab and Palm Jumeirah. Every room at this hotel is air conditioned and features motion-activated guiding night lights and Bluetooth-enabled multi-screen TVs. Amenities include complimentary tea and coffee making facilities, a mini-bar stocked with healthy products, and organic bathroom products. With a holistic approach, the Rayya Wellness Center offers organic products as well as rejuvenating experiences and trasformational retreats. A variety of wellbeing therapies and signature spa treatments, including rejuvenating cryotherapy, detoxifying facials and the traditional Hammam, are at guests' disposal. Dubai Marina is a 10-minute drive from the resort, while Burj Khalifa and the Dubai Mall are 20 minutes away by car. The hotel provides a complimentary daily shuttle bus service to the Mall of the Emirates at scheduled times. The nearest airport is Dubai International Airport, 16 mi from The Retreat Palm Dubai MGallery By Sofitel.

Distance in property description is calculated using © OpenStreetMap

MGallery
Hotel chain/brand
MGallery

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Spa


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Availability

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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Saqib
    United Kingdom United Kingdom
    Memorable stay,overall all services were above our expectations, from valet parking, to beautiful gifts we all received at the time of check-in (my daughter loved the bunny, and chain), excellent breakfast.
  • Paloma
    United Arab Emirates United Arab Emirates
    Very nice hotel u have everything u need very nice pool and beach side enjoyed tanning there was not so crowded people are proper and respectful.
  • Clarissa
    United Arab Emirates United Arab Emirates
    The hotel is superb! Thanks to the warm welcome by the receptionist Darshana! The customer service was exceptional from the reception to the beach, pool attendants and security personnel. The food was amazing at the buffet resto. Me and my friend...
  • Cleah
    United Arab Emirates United Arab Emirates
    The rooms are very clean and the staffs are very accommodating.
  • Shamil
    United Arab Emirates United Arab Emirates
    The property was clean and had a very nice view. Amazing and very polite staff. Thank you Saksham for taking care of us. Really a great stay .
  • Malek
    United Arab Emirates United Arab Emirates
    Perfect view, with many activities to enjoy. You've got volleyball, table tennis, football, and tons of other stuff. Rooms were very tidy and clean. Staff were very friendly.
  • Marta
    Ukraine Ukraine
    I enjoyed my stay at the Retreat Palm Dubai hotel. Everything was above expectations. The breakfast was very tasty and various. Special thanks to Syed at the reception for his excellent customer service and friendly attitude.
  • Koreena
    United States United States
    Our experience at this hotel was truly incredible. From the moment we arrived, the staff went above and beyond to help resolve an error made by Booking.com with our room reservation. They were exceptionally accommodating and made us feel...
  • Igor
    United Arab Emirates United Arab Emirates
    We invited our parents to spend a week in Dubai and soak in the April sun, and the hotel team went above and beyond in making the vacation comfortable and unforgettable. Serene beach, food options, cleanliness, views, and service - everything was...
  • Roby
    United Arab Emirates United Arab Emirates
    Fantastic location right at the edge of Palm. Very polite staff and services. We used the spa and it was great. Breakfast and dinner buffet was super as well with good variety. The hotel also did a special arrangement for our 25th anniversary.

Area info

Restaurants

4 Restaurants On Site
  • Vibe
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bait Al Nakhla
    • Cuisine
      Middle Eastern • Turkish • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian
  • Ripples(Pool Bar)
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Chapters Lobby Café
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities at The Retreat Palm Dubai MGallery by Sofitel

Great facilities! Review score, 8.8

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Beachfront
  • Family rooms
  • Free parking
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Archery
  • Live music/Performance
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Temporary art galleries
    Additional charge
  • Beach
  • Badminton equipment
    Additional charge
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Kids' club
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Mini golf
    Additional charge
  • Cycling
  • Canoeing
    Additional charge
  • Darts
  • Ping-pong
  • Pool table
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Child safety socket covers

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Interconnecting room(s) available
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Shallow end
  • Waterslide
  • Swimming pool toys
  • Pool/Beach towels
  • Pool cover
  • Beach umbrellas
  • Fenced pool

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • French
  • Hindi
  • Italian
  • Russian
  • Filipino

House rules

The Retreat Palm Dubai MGallery by Sofitel takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6 - 12 years
Extra bed upon request
AED 150 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the hotel is a family friendly hotel and offers a number of nonsmoking rooms.

Kindly note that the property does not serve alcohol.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Retreat Palm Dubai MGallery by Sofitel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 780331

FAQs about The Retreat Palm Dubai MGallery by Sofitel