Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, standup paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Top Location: Highly rated by recent guests (9.5)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

    • Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
1 king bed
and
1 sofa bed
2 sofa beds
and
2 queen beds
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Margaret
    United States United States
    Amazing place to stay at, beautiful view and friendly staff.
  • Jennifer
    United States United States
    The beds were so comfortable. We loved the option to add in club level food and drink + great location!
  • Shianne
    United States United States
    Love the property itself, it has it all. You can snorkel, surf, hike, see wildlife, attend a luau, golf, ride horses, eat delicious food, get a latte, take professional photos, and more all without leaving! Even rent a tesla on site for the day....
  • Kristin
    United States United States
    Everything about Turtle Bay was best of the best. We were treated with exceptional care - very impressed with the personal touch of remembering our names & Leo’s birthday.
  • Holly
    United States United States
    I was impressed with my entire experience. Wonderful staff throughout the resort, beautiful ocean views, great food and beverages. Very clean and accommodating
  • Marissa
    United States United States
    The bungalow room we stayed in was beautiful and clean and had the most stunning view of the water! The bathroom was great with a huge soaking tub. Staff was friendly and grounds were really lovely to walk around. They had golf cart rides from the...
  • Jeffrey
    United States United States
    The views are amazing…great inside and outside..great food options
  • Thomas
    United States United States
    Beautiful hotel with great service. everyone was very friendly and helpful. the only downside is the high price. The remodel has really taken the pmace a level up. The rooms are a bit small but that's just how this place was built originally. The...
  • Leona
    United States United States
    I've been there several times and it is consistently very well done. Great gym with views of the ocean and surf riders!
  • Alena
    United States United States
    It is hard to choose, everything was amazing. The room was beautiful with a gorgeous view. No matter where you were on the property, it was an amazing view. The staff were all so friendly, attentive, and welcoming. All of the food and drinks were...

Area info

Restaurants

3 Restaurants On Site
  • Beach House by Roy Yamauchi
    • Cuisine
      American • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Alaia
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Lei Lei's Bar & Grill
    • Cuisine
      American • Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly

Resort facilities at The Ritz-Carlton O'ahu, Turtle Bay

Great facilities! Review score, 9.4

Most popular amenities

  • 4 swimming pools
  • Wifi in all areas
  • Beachfront
  • Parking on site
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Bar
  • Private beach area
  • Breakfast

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/Performance
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Snorkeling
  • Horseback riding
    Additional charge
  • Diving
  • Cycling
  • Hiking
  • Canoeing
    Additional charge
  • Fishing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge

Food & Drink

  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and charges apply.

Parking
Public parking is available on site (reservation is not needed) and costs $40 per day.

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids (Braille)
  • Wheelchair accessible

4 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Waterslide

Pool 3 – outdoorFree!

  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers

Pool 4 – outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English

House rules

The Ritz-Carlton O'ahu, Turtle Bay takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card

The fine print

Must-know information for guests at this property

Complimentary air mattress may be available upon request at the front desk. Contact the property for more details.

Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows.

A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms.

The resort fee is taxable and varies based on the accommodations type. Contact property for details.

Included in Resort Service Fee:

- Arrival Lei Greeting

- Two Refillable PATH Water Bottles, with refill stations located throughout the resort

- Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls

- High Speed Wi-Fi (10mbps)

- Use of Beats Pill Speaker (based on availability, sign out through Housekeeping)

- Daily Resort Activities (visit The Guidepost or see our Calendar of Events)

- Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability)

- Beach Toys & Boogie Boards at Kuilima Cove (based on availability)

- Beach Umbrellas and chairs at Kuilima Cove (based on availability)

-Daily Basket of Range Balls (after 12 noon)

- Admission to One Fitness Class of the day (visit Nalu Spa or see our website)

- Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House)

- One Hour Pickleball Court usage (sign out at The Guidepost)

- Use of Business Center Facilities

- NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: TA-064-482-0992-01

FAQs about The Ritz-Carlton O'ahu, Turtle Bay